You may receive one of the following error messages when you start your Windows XP computer:
"STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
“Setup has encountered a fatal error that prevents it from continuing.
Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.
(0x4, 0x1, 0, 0)
Setup cannot continue. Power down or reboot your computer now.”
The Stop 0x0000007B Error message may also be displayed when your Windows XP system is restarted during the Windows XP setup. The second error message is usually displayed when the Setup process is running.
Cause of the Error
These error messages are generated if your PC is facing one of the following problems:
A boot-sector virus may prevent your Windows system from running normally and generate the Stop 0x0000007B error. This is the reason why, when you receive the error, you may use a reliable and efficient antivirus tool, such as STOPzilla Antivirus to scan the boot sector of the hard disk and remove any viruses from it, if detected.
If the error message occurs during Windows Setup, you must delete all the existing partitions from the system if possible, and then recreate the partitions to ensure that all unwanted data including viruses are eliminated from the hard disk.
Device Driver Issues
A miniport driver is required by your Windows XP operating system to communicate with the hard disk controller that is needed to boot your system. The following problems may occur with this device driver and may generate the Stop 0x0000007B error on the system:
- A device driver required by the boot controller of your PC is not setup to load during the startup.
- A device driver required by the boot controller of your PC is corrupt.
- In the Windows registry the information on how to load drivers during system startup is corrupt.
To repair this problem, you may have to replace the faulty driver with a valid and compatible driver. You may also use a reliable registry cleaner tool, such as RegServe to fix any problems within the registry.
Conflicts, such as conflicts between boot controllers and other system controllers or conflicts between different SCSI devices, may also generate the Stop 0x0000007B error on the system. Additionally, the error message may be displayed due to problems with driver translation processes.
Some of the tasks that you can perform to troubleshoot this issue are:
- Remove any hardware that you would have recently added to the system to see if it is causing resource conflicts on the system.
- If you have SCSI devices on the system, ensure that the SCSI chain is correctly terminated. Also, remove any non-essential SCSI devices from the computer.
- Ensure that device translation on your system is turned on.
Some of the other causes of the Stop 0x0000007B error are:
- The boot volume on the hard disk is damaged or Windows XP is unable to initiate it. To resolve this issue connect your hard disk to another computer that is running the Windows XP operating system and then run the chkdsk command on this disk to repair any errors on it. You may also try to install Windows XP in a different folder.
- You are attempting to install Windows XP on a mirror partition that was initially created using Windows NT. Because Windows XP does not support the Ftdisk volume sets that are created using Windows NT, the stop error is generated. To resolve this issue, you need to change the volumes to a configuration that is supported by Windows XP. For instance, if you are using Windows 2000, change the Ftdisk volumes to dynamic volumes, and if you are using Windows NT, back up your data, break the mirror, and then upgrade to Windows XP.