The following stop error messages are displayed in Windows XP when the graphics adapter on your computer faces a problem.
"STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"
"STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M"
Technically speaking, the error occurs when the graphic adaptor is caught in an infinite loop while waiting for the video hardware to become idle.
To resolve this problem, you may follow the steps mentioned below in the order they are presented.
Step 1: Use the Windows Reporting Tool
The Windows Reporting tool enables you to send the error to Microsoft and check if a fix or workaround is available. To do this, follow the steps below:
- On receiving the error message, click Send Error Report in the message box. This will send the error report to Microsoft.
- In case a solution is available, select More Information. This will provide you information about how to work around the issue.
If you still receive the stop error message then move to step 2.
Step 2: If available, download and install the latest driver for your video adaptor
To do this, visit the Windows Update Website to locate and install the latest driver for your video adapter.
If this method works, then you are done. If this method does not solve the error, then move to step 3.
Step 3: Obtain and Install the latest driver from the video card manufacturer
You can find the name of the manufacturer of your video card by going through the documentation that was included with your computer. Once you have the name, visit the manufacturer website to download the update for your video card driver and then install it.
If this step works then you are done, otherwise proceed to step 4.
Step 4: Change your Video Card
You can find information on how to replace your video card in the documentation that was included with your computer.
If this step works then you are done, otherwise proceed to the next step.
Step 5: Disable or Update the video adapter driver
You need to first determine whether the PCI devices on your computer are compatible with Windows XP. We suggest that you visit the Windows Hardware Development Center to view the Microsoft Hardware Compatibility List. Next, search for and update the video adapter drivers to the latest version. Also, keep in mind that if the Stop error message you received listed a driver name then you will need to disable or remove this driver as well. You should also remove any additional drivers that you recently added to ensure that they are not behind the error message.
If this step works then you are done, otherwise move to Step 6.
Step 6: Change the Hardware Acceleration
To adjust hardware acceleration, open the Control Panel, click Appearance and Themes, and then click Display. In the Display Properties dialog box that is displayed, click the Advanced button on the Settings tab. Finally, on the Troubleshoot tab move the Hardware Acceleration slider to none and clear the Enable write combining box.
Stop errors may also occur due to registry problems and malware infections. To resolve registry problems, you may scan and repair it with the help of a good registry tool, such as RegServe. Also, to get rid of malware you may use tools such as STOPzilla Antivirus and Spyware Cease to perform a full system scan of your PC and sweep out all malicious data from it.