How To Remove The Nbservice.exe Process

What is nbservice.exe?

The nbservice.exe file is neither a Trojan nor a spyware. It is a process that belongs to the Nero BackItUp software. This is an essential process required to run the Nero BackItUp. It is part of the Nero 7 Ultra and Nero 8 software suite. This utility by Nero AG is used to backup partitions, files and folders installed on the system.

How does it affect my system?

Nbservice.exe runs as soon as the operating system is started and sits in the Windows Processes. It then consumes most of the system’s memory thus slowing down the system significantly.

I have Nero 7 Ultra installed will my system be slow?

Nero BackItUp being part of the Nero Suite will install the Nbservice.exe process onto your system. However, just having this process installed doesn’t mean that it will slow down your system.

Nbservice.exe creates problems when the suite is uninstalled and it still remains in the system or when the file is moved or isolated from its parent directory. In short, the process constantly runs with Windows as an operating system process. This is when it makes the system considerably slow.

If you have the Nero Suite installed and your system is running slow, it is better to double check the Windows process. This is how you can check the process:

  1. Press Ctrl+Shift+Esc in combination to bring up the Task Manager.
  2. Click on the Processes tab and under Image name look for nbservice.exe.
  3. Check for the Memory it takes up and the CPU usage. If the CPU usage is more than 20 and memory used is the highest among the other running processes, then nbservice.exe is the main culprit responsible for your system’s slow speed.

How to Stop or Disable this Process

The location of the file is – C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

The first thing you can try is to uninstall the software using its uninstaller. If this doesn’t solve the problem, then you will have to manually remove this process from the system.

You can disable the process using the Windows System Configuration Utility. Here are the steps –

  1. Click Start and then click on Run.
  2. Type msconfig and then press enter.
  3. Under the Startup tab, locate nbservice.exe.
  4. Clear the check box next to it.
  5. Click OK and restart the system.

This procedure will stop the system from running the nbservice.exe process again. To completely stop it from running, you need to disable it in the Windows services. Here’s how you can achieve this:

  1. Click Start and then click on Run.
  2. Type Services.msc and press Enter.
  3. Locate Nero BackItUp Scheduler in the Services window.
  4. Right-Click on this process and select Properties.
  5. Click on the Stop button and then change the Startup Type to Disabled.
  6. Click OK and close the Service window.
  7. Restart your System.

This will manually remove the nbservices.exe file from the system. Now your system speed should improve significantly.

It is also recommended that you use a reliable registry cleaner to scan the registry to make sure that the issue is not caused due to problems within the registry. A good tool will enable you detect as well as fix these registry problems.