The following stop error messages may be displayed on your computer when you upgrade it to Windows XP:
"STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)
Note: Parameters in the parenthesis may change depending on the cause of the stop error.
Cause of the Error
Error code 1000007e and 0x0000007E in this case occurs when an exception generated by a system thread is not caught by the error handler.
The following are some of the conditions that may give rise to this issue:
- If you encounter the error message during the first restart of the Windows Setup process or soon after the setup is complete, it might indicate that:
- Your hard disk does not have enough space to run Windows XP.
- The BIOS of your computer is not compatible with Windows XP.
- If Win32k.sys is associated with the error, it may indicate problems with a third-party remote control program.
- A system service or device driver is damaged.
- You have incompatible video drivers on the system.
Depending on the cause, you may use one of the following methods to resolve the issue:
Method 1: Ensure that sufficient disk space is there on the hard disk
If you do not have enough disk space to install and run Windows XP, you must clean up your hard disk to make space on it. To do this, you may clean up Internet cache, history, and temporary files, old program setup files, and .chk files, which are file fragments saved during hard disk scans. You may also use Add/Remove Programs or a good third-party uninstaller, such as Perfect Uninstaller to remove unwanted programs from the system.
Method 2: Install the update for your computer BIOS
To resolve BIOS related incompatibility issues, you may need to contact the manufacturer of your computer to get the latest BIOS update. To install the update, you may have to disable the memory options, such as caching or shadowing on a temporary basis.
Method 4: Uninstall unsigned device drivers
Use the sigverif command to identify the unsigned drivers on your computer and remove them using the Device Manager utility.
Method 3: Update or disable device drivers generating the errors
Go through the Microsoft Windows XP Hardware Compatibility List to ensure that the PCI devices on your computer are compatible with the Windows XP operating system.
If the Stop error refers to a driver, it is recommended that you remove or disable this driver. You may also try to search for and install updates for your video drivers.
If the file system of your system partition is NTFS, then you may be able to start your PC in Safe mode to update or remove the driver that is causing the error. Otherwise, you may have to use the Windows XP setup disk to start Recovery Console and then perform the task.
Method 5: Uninstall all third-party drivers
If you are unable to determine the third-party driver that is generating the error, you may have to move all third-party drivers from their default location C:\Windows\System32\Drivers folder to another folder. To do this, if you have a multiboot system, start your computer with the other operating system or launch the Recovery Console by booting your system with the Windows XP setup CD. Now, move all driver files that do not have 8/13/2001 as a creation date to a different folder. After you are done, restart your computer and continue with the Windows XP setup.
Note: If some third-party IDE or SCSI drivers are in there, retain them in the C:\Windows\System32\Drivers folder to enable your computer to operate normally.