Fix Photoshop CS3 Error in Vista

In this article we will cover the following topics:

  • How to resolve Photoshop cs3 error when installing Adobe Photoshop CS in Windows Vista.
  • How to prevent common errors from occurring in Windows Vista

Fix Photoshop CS3 error in Vista

When you install Adobe Photoshop Creative Suite3 (CS3) on Microsoft Windows Vista by double-clicking the Setup.exe file, you may encounter one or more of the following behavior:

  • "Setup has encountered an error and needs to close. Contact Adobe Customer Support for assistance. Internal Error: 2739"

When this error message appears on your screen, you are usually unable to install Adobe Photoshop CS3.

  • "Error 2739: Could not access JavaScript runtime for custom action”

This error message appears in the installer log. When this occurs, you will be unable to install Adobe Photoshop CS3.

  • "This software cannot be installed because JScript is not properly registered. Please repair JScript and then restart the installer"

When this error message appears, you will be unable to install Photoshop CS3.

  • Installer quits without an error message.


To resolve the error, you need to manually register the jscript.dll file. Before you register the jscript.dll file; determine whether your Windows Vista computer is 32-bit or 64-bit. To check this, perform the following steps:

  1. Click Start.
  2. Right-click Computer, click Properties, and look for 32-bit or 64-bit next to System Type.

Depending on your system type, perform the steps to register the jscrip.dll file.

Register the jscript.dll file on a 32-bit Windows Vista computer

  1. Click Start | All Programs | Accessories.
  2. Next, right-click on Command Prompt and click Run As Administrator. If you are prompted for a password, enter the administrator password.
  3. At Command Prompt type the following command and press Enter:

    cd %windows%\system32

  1. Next, type the following command to register the jscript.dll file and press Enter:

    regsvr32 jscript.dll

  1. Click Ok when a confirmation message appears.
  2. Type exit and then press Enter to quit Command Prompt.

Register the jscript.dll on a 64-bit Windows Vista computer

  1. Click Start | All Programs | Accessories.
  2. Right-click on Command Prompt, click Run As Administrator. Type the administrator password, if prompted.
  3. Next, type the following command and press Enter.

    cd %windows%\syswow64

  1. Type the following command to register the jscrip.dll file and press Enter.

    regsvr32 jscript.dll

  1. When a dialog box appears confirming the registration, click OK.
  2. Type exit and then press Enter to close Command Prompt.

Note: %windows% is a variable that refers to the drive on which Windows is installed on your Vista. By default, Windows is installed on the C: drive.

To learn about the tips on how to prevent common errors in Windows Vista, read our next section.

Prevent common errors in Vista

Shared below are three useful tips that will enable you to minimize the occurrence of errors on a Windows Vista computer:

Tip # 1 – Install new Vista updates

Vista computers include an built-in feature called Automatic Updates that as the name suggests, allows you to automatically install Windows Vista updates as and when they are released. You must ensure that this feature is enabled on your Vista computer to improve its security and fix any known issues in Vista.

Tip # 2 – Install advanced protective software

Malware programs are the biggest cause of computer errors and Windows Vista is no exception. To keep your computer secured from malware programs, install robust protective software, such as STOPzilla Antivirus and Spyware Cease, and run regular malware scans on your Windows Vista computer.

Tip # 3 – Clean your registry

Last, but not least, regularly clean your registry to ensure smooth functioning of your Vista computer. You may seek the help of a reliable registry cleaning tool, such as RegServe for this purpose.