When installing a new update on a service pack on a Microsoft Windows Vista computer, the updating process may fail and you may receive an error message similar to the one listed below:
Update for Windows Vista failed
Error Found: Code 8024200D
To resolve the error code 8024200d, first disable your Antivirus Software and see if you are now able to download the new update successfully. If the error still persists, rename the Software Distribution and Catroot2 folders before performing the update.
Steps to Rename the Software Distribution and Catroot2 folder
To rename the software Distribution and Catroot2 folder folders, you need to start your computer in Safe mode.
Perform the following steps to start your Windows Vista computer in Safe mode:
- Close all your programs and restart your Windows Vista computer.
- If you have single operating system installed, press and hold the F8 key as Vista restarts. If you have more than one operating system installed, use the arrow keys to select the Vista operating system, and then press and hold the F8 key as Vista restarts.
- Next, on the Advanced Boot Options screen, select the Safe Mode option using the arrow keys, and then press Enter.
After you have logged in to Safe Mode, perform the following steps to rename the Software Distribution and Catroot2 folder:
- Click the Start menu, select Run, and then click Insert.
- Type c:\windows and press Enter.
- In the Windows folder, locate and right-click SoftwareDistribution folder, click Rename and rename the folder to SDold.
- Next, locate the Catroot2 folder in your Windows folder.
- Right-click the Catroot2 folder and click Rename, and rename the folder to Catroot2old.
- Restart your Vista computer in Normal Mode.
Now, attempt the Windows update and see if you are able to download and install the update. If you still are not able to download the new update, try downloading the update manually. Visit the Microsoft Download Centre, search for the update with which you are getting the error and install it.
If all your efforts to download the update fail, it may be a good idea to search for a solution to the above error code in the Microsoft Support Database.
It should also be noted that you may also encounter various errors if your computer is infected with malware. Malware programs, such as virus, worms, rootkits, and trojans may interfere with various other tasks running on your computer and cause errors. If you are continuously receiving errors, it is a good idea to first run a malware check on your computer before attempting anything else. To get rid of malware, scan your Vista computer using advanced antimalware tools, such as STOPzilla Antivirus and Spyware Cease.
If malware is reported in the scan report, you should run a registry scan after deleting all the reported malware in order to clean your registry of any corrupt, or obsolete or invalid entries that may have been added.Â You should run a registry scan using a reliable registry cleaner, such as RegServe.