The following error code 8000FFFF is displayed when you try to update your Windows Vista computer.
Windows could not search for new update.
Additionally, error code 8024D00F with the following details is added to the update history:
Installation status: Failed
Error Details: Code: 8024D00F
Update Type: Important
The following two problems are known to generate these error codes:
- The Windows Update Temporary folder on your Windows Vista computer is corrupt.
- Some keys in the Windows Vista registry are corrupt.
Therefore, to resolve the problem, you need to rename the Windows Update Software distribution and remove the incorrect COMPONENTS key from the Windows Vista registry.
To rename the Windows Update Software distribution folder, perform the following steps:
- Exit all Windows open on your Vista computer.
- Click Start, click All Programs, and then click Accessories.
- Right-click the Command Prompt option and then select Run as Administrator from the right-click menu.
- Type the following command in the Administrator: Command Prompt window and then press Enter.
- Next, click Start, select Start Search, type %windir% and then press Enter.
- In the folder that opens, search for the Software Distribution folder.
- Rename the folder to Software Distribution Old.
- Go back to the Administrator: Command Prompt window, type the following command and then press Enter.
- Check the Windows Update Web site to see if you can update your Vista computer now. The Windows Update Software distribution folder is created again when the update starts.
net stop WuAuServ
Note: View the Command Prompt messages to ensure that the service stops successfully.
net start WuAuServ
Note: View the command prompt messages to ensure that the service starts successfully.
If you still encounter the error messages, perform the following steps to remove incorrect COMPONENTS key from the Windows Vista registry.
- Click the Start button, in the Start Search bar, type Regedit and then press Enter.
- In the Registry Editor window, open File menu and the select Export.
- In the Export range section, select All Export, select a folder to save the exported backup file, provide a name to the registry file in the File name box, and then click the Save button.
- Next, in the Registry Editor window, navigate to the following registry key:
- Check if the following three values are their in the COMPONENTS key.
- If you find one or all of the these values delete them.
- Exit Registry Editor, restart Windows Vista and try to update it once again.
Note: This exported registry file can be restored to the registry by double-clicking on it. Exporting the registry is an essential step because the registry is an important component of your Windows Vista computer and any incorrect modifications to it can leave your PC unusable. You may also use a reliable registry cleaner tool to make a backup of the registry.
Error code 8000FFFF and Error code 8024D00F may also generate during Windows update if:
- The required Windows Update services stop working on your computer.
- There is a problem with the Windows Update Agent.
- A third-party program, such as Internet or Web accelerators, antispyware/antivirus programs, and firewalls are running on your computer.
To ensure that the required services are running, perform the following steps:
- In the Start Search box in Start menu, type services.msc and then press Enter.
- In the Services window, ensure that the following services are running:
- Background Intelligent Transfer Service (BITS)
- Windows Event Log
- Windows Update
- In case any of these services have not started, start it.
If the Windows Update Agent is not working, download and install the agent on your computer again.
- For x86-based versions of Windows computer, download the WindowsUpdateAgent30-x86.exe package.
- For x64-based versions of Windows computer, download the WindowsUpdateAgent30-x64.exe package.
Save the file in an easy to locate folder on your computer. Consider that you saved the downloaded file in the root of D drive, then to install the package, you should do the following:
- Open Start menu and select Run.
- Type the following command and then press Enter.
D:\ WindowsUpdateAgent30-x64.exe /wuforce
The Windows Update Agent will now install on your computer.
Finally, if you have any third-party program such as Internet or Web accelerators, antispyware or antivirus programs, and firewalls running on your computer, temporarily disable them before updating your computer.
Note: Remember to re-enable the disabled services after the update is installed on your system.