The rtlgina2.dll file is added to your computer when the Netgear WG111 USB wireless network card is installed. It is recommended that you do not remove this file because it is required for the proper functioning of Netgear network cards.
In this article, we will discuss a common issue related to rtlgina2.dll that Windows XP users face and steps you can follow to resolve the issue.
After you have installed the Netgear WG111 USB wireless network card, you may find that it has changed the welcome screen of Windows XP. The XP Welcome screen no longer shows each individual user, but instead displays the classic login prompt.
When you go to the Control Panel and then to User Accounts, you may notice that the Welcome Screen and Fast User Switching are disabled. If you attempt to enable the Welcome Screen, you may receive an error message similar to the one shown below:
“A recently install program has disabled the welcome screen and Fast User Switching. To restore these features, you must uninstall the program. The following file name might help you to identify the program that made the change: RtlGina2.dll”
Cause of the Error
Before the Netgear network card was installed, the MSGINA.dll file provided the necessary login information.
However, when you install the Netgear network card, the rtlgina2.dll file replaces the normal login file, MSGINA.dll, causing the classic login prompt to be displayed.
How to fix rtlgina2.dll issue
To resolve the issue, you need to reset the registry to use the default MSGINA.dll login file.
You may download the XP_FixLogon.ZIP, a third-party tool that automatically resets the registry allowing the Welcome Screen to reappear.
Warning: As the tool mentioned above is a third-party tool, use the tool at your discretion.
If you have the means to obtain the original MSGINA.dll, then you may perform the following steps to fix the above issue:
- Click Start and then click Search.
- Click All files and folders.
- Type rtlgina2.dll in the box under All or part of the filename.
- Select Local Hard Drives from the Look in drop-down menu and press Search.
- Right-click the rtlgina2.dll file displayed in search results and click Delete.
- Restart your computer, press, and hold the F8 key when your computer reboots.
- Use the arrow keys to select Safe Mode and press Enter.
- Next double-click the My Computer icon on your desktop.
- Navigate to C:\Windows\System32.
- Paste the MSGINA.dll file that you obtained in this folder.
- Now, right-click MSGINA.dll and click Rename.
- Type rtlgina2.dll and press Enter.
- Restart your computer in Normal Mode.
Note: In the above steps, C: is the drive on which Windows is installed. If you have installed Windows in some other drive, replace the letter C with the drive letter of the drive on which Windows is installed.
You may also receive recurring DLL errors if the Windows registry is corrupt or unclean. This is why it is necessary that you maintain a clean and healthy registry. To ensure your registry only stores the necessary information, perform regular registry scans using a reliable tool like RegServe to clean the registry. This is an excellent tool that enables you to perform deep registry scans to detect and remove all the reported invalid and harmful entries.