You may encounter the following error message when you try to install a software program on your Windows XP or Windows Server 2003 computer:
"Error 1719. The Windows Installer Service Could Not Be Accessed" Error Message When You Add or Remove Program."
Cause of the Error
You may encounter this error message when one of the following is true:
- The Windows Installer files on the system are either missing or corrupt.
- You are trying to install a program, such as Microsoft Office that uses the Windows Installer Microsoft Software Installation (MSI) package file that has the file name extension .msi.
Resolution Method
You can resolve the error 1719 by using the methods discussed below:
Method 1: Re-register Windows Installer on the System
To do this, you first need to check the location of the Msiexec.exe file on the disk and the Windows registry and then register the Windows Installer by performing the following steps:
Note: The steps discussed below may differ for different Windows operating systems.
- Open Start menu, select Run, type %windir%\system32, and then press Enter.
- Note and write down the location of the Msiexec.exe file. For instance, the default location for the file is C:\Windows\system32\Msiexec.exe.
- Open Start menu, select Run, type regedit, and then press Enter.
- In the Registry Editor window, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
- Click MSIServer.
- Right-click ImagePath in the right pane and then select Modify.
- Type the location of the Msiexec.exe file (C:\Windows\system32\Msiexec.exe) you determined earlier in the Value Data field and follow it with /V (C:\Windows\system32\Msiexec.exe /V) and then click OK.
- Close the Registry Editor window.
- Restart your Windows computer.
- Press F8 before the Window splash screen is displayed and then select Safe Mode from the Windows Advanced Option menu.
- Open Start menu, select Run, type msiexec /regserver, and then press Enter.
- Restart your Windows system in Safe Mode.
Method 2: Reinstall Windows Installer
In order to reinstall Windows Installer on the system, you will first have to rename the corrupt files of the program and then perform the installation by performing the following steps:
- Open Start menu, select Run, type cmd, and then press Enter.
- In the Command Prompt window, type the following commands and then press Enter after each of them.
- Restart your system.
- Download and install the latest Microsoft Windows Installer on your system.
cd %windir%\system32attrib -r -s -h dllcache
ren msi.dll msi.bak
ren msiexec.exe msiexec.bak
ren msihnd.dll msihnd.bak
exit
It is often seen that registry problems generate corrupt registry entries that cause programs installed on the system to crash. This is the reason why it is recommended that you use a reliable registry cleaner tool, such as RegGenie to regularly clean your registry and maintain a healthy high maintenance PC for long time.






